FAQ
What sets the eQuestConnect riding intercom apart from competing products?
The eQuestConnect headset has several important features. First of all, our intercom was designed by riders for riders, which makes our product tailored to the real needs of users.
The eQuestConnect equestrian intercom offers full, two-way communication at a distance of up to 800 m, which allows you to talk freely trainer with rider during training. Additionally, the built-in noise reduction system guarantees high sound quality in all conditions, regardless of the surroundings. Our ergonomic headphone design ensures comfort and stability, even during dynamic movements. The solid construction will withstand the demanding conditions in the stable.
How does the eQuestConnect wireless coaching system work?
EQuestConnect equestrian trainer intercom is an innovative communicator for riders which, thanks to the use of Bluetooth technology, enables two-way communication at a distance of up to 800 m. It ensures a free conversation between the trainer and the rider, perfect both on the training ground and in the hall.
Can you test the product before purchasing?
Yes, you have 14 days to test the eQuestConnect headset. If it does not meet your expectations, you can return the device. Remember that the returned goods cannot be damaged.
Is delivery free?
Yes, we offer free delivery within Poland for orders containing an equestrian intercom or over PLN 399 (EUR 100).
What is the time to process the order?
Your order will be shipped within 48 hours of placing your order, except Sundays.
What are the delivery options?
We offer delivery via InPost or Orlen parcel machines, as well as InPost or DPD couriers. If you want to use the services of other couriers, please contact us.
What is the return or complaint procedure?
If you want to return the product, please inform us by e-mail within 14 days of receiving the shipment. Complaints can also be submitted by e-mail. Products subject to return or complaint must not show traces of use or damage.
Is it possible to purchase additional accessories?
Yes, we offer the possibility of purchasing clips, headphones and chargers for the eQuestConnect trainer-rider set.
Is it possible to meet us in person?
Sure, we go to competitions several times a year. Follow our Instagram and stay up to date with our events!
How can I contact you if I have questions?
If you have any questions, please contact us by e-mail: kontakt@equestconnect.com or telephone number: +48 566 566 154. We try to respond as quickly as possible, within 24 hours